What we say about ourselves is important, because it gives our future clients a sense of how we work, our competitive advantages, and other key insights to help them determine if we’re the right partners for their important needs.
However, what we say about us is certainly not as meaningful as what our clients say – because, ultimately, it’s our clients who determine our success and reputation!
Below, we’re pleased and humbled to share some feedback from our satisfied clients:
We had an existing contract expire. With New World’s help we have taken 13% off our current cost base – a great result. New World were refreshing and instrumental in delivering tangible results to the business. Richard is a no-nonsense operator with the customer need’s firmly in focus. If you’re considering New World – do it.
Joseph Dalo, Unilever
We were unclear about relationships between service levels, inventory investment and distribution footprint. We needed this knowledge and its potential impact on our manufacturing operation, before a plant investment of circa $20m.
New World service is high quality, very tailored and customer centric. I have no hesitation in recommending New World highly.
Les Patterson, GWA Group
New World’s audit helped us boost the value we gain from our 3PL and streamline our transport network. We’ve saved $2.5 m – about 10% of our logistics spend … New World aren’t like most consultants – they’re inclusive rather than prescriptive. You’re part of the think tank … We’ve found them reliable, always available and highly ethical … Their reports are well laid out and they walk you through how they arrived at their recommendations.
Phil Comber, Samsung Electronics
New World helped us remodel our driver remuneration program from a standard hourly rate to an efficiency-based system of incentives. The result: our average spend has dropped by 15-20% and our drivers are paid more.
They’re highly experienced, they focus on the practical and they stay relevant to you at all times.
Malcolm Stanton, M3 Logistics
This is a business where product has to get out on time, so a dysfunctional 3PL relationship shows up on our books very fast. We don’t have time to do it ourselves – that’s where we were when we called New World in. They reviewed our situation and our needs and got to work on new ways of doing things. They moved fast to put the work out to tender, select a new 3PL and negotiate a long-term agreement for us. As a result, we’re on a better deal.
Ron Curry, Atari
We engaged New World to assist us in planning the largest logistics project we had ever undertaken. It took in a complete review of our material handling operations, complex solution design work and detailed cost modelling. They worked quickly and effectively with Mitsubishi’s project team and made a very significant contribution to the project.
Phillip Hope, Mitsubishi Motors of Australia
New World’s involvement was very valuable in verifying we were better off staying in-house than outsourcing – even up against a school of thought that it was better to outsource without any real quantitative analysis. In designing our new facility, New World were very practical – they understand the goals you’re trying to achieve and work in with you to achieve them.
Steve Williams, 3M Australia
I want to thank you for all the work and information you have provided us over the years. You opened my eyes to many options to do things better and we have saved millions of dollars as a result.
Mark Darton, NDD Distribution